To assist the Marine HR Manager in the efficient management of marine personnel operations, ensuring vessels are properly manned in accordance with company, client, statutory, and regulatory requirements. The Assistant Marine HR Manager supports crew planning, personnel administration, client communications, staff supervision, and special projects while acting as the primary backup to the Marine HR Manager.

Roles and Responsibilities

Crew Operations Management

Monitor fleet rotation plans and ensure timely crew reliefs across assigned vessels.
Supervise and serve as back up to Managers to ensure efficient execution of crew changes, travel arrangements, and joining preparations.
Ensure company and client database are updated in a timely manner
Review manning status of vessels and identify potential shortages or relief risks.
Coordinate Dry Dock projects, vessel start-ups, technician mobilizations, and special manning requirements.
Escalate operational concerns that may affect vessel operations to the Marine HR Manager.
Travel and manning agency invoices are processed and approved in the system.

Crew Planning and Manning Compliance

Ensure vessels are manned in accordance with company, client, flag state, MLC, STCW, DMW, DGS and other applicable requirements.
Review qualifications, certifications, endorsements, and compliance requirements prior to deployment.
Monitor crew availability and succession planning for key positions.
Assist in promotion assessments and career development planning for officers and crew.

Staff Supervision and Performance Management

Provide day-to-day guidance, coaching, and support to Crew Managers and Marine HR personnel.
Monitor workload distribution and operational performance of assigned staff.
Conduct regular team meetings to review crew rotations, recruitment status, vessel requirements, and ongoing projects.
Identify training needs and recommend development initiatives to improve team effectiveness.

Client and Stakeholder Coordination

Maintain regular communication with vessel management teams, clients, manning agencies, and other stakeholders regarding crewing matters.
Ensure timely response to client requests and operational requirements.
Assist the Marine HR Manager in resolving crew-related concerns, disputes, and service issues.
Support new client implementations and vessel transitions.

Promote and comply with the Company’s “Safety & Environmental Policy” and any other duties as may reasonably be required by the Company.

Knowledge & Experience

Education: 4-year course graduate, business or maritime preferred.

Experience:

At least 2- year staff experience in manning company required.

Experience in shore side Human Resources for a cruise line/ship management company or previous shipboard experience working onboard a vessel.
Knowledge of positions within the Marine (D&E) Department onboard a passenger vessel preferred.
Knowledge of STCW and MLC, 2006 preferred.
Excellent organizational skills and attention to detail, strong problem-solving skills.
Excellent verbal and written knowledge of the English language.
Proficient computer skills with the ability to learn new software.

Key Attributes

Willing to learn at a rapid pace and be prepared to take on new responsibilities.

Strong organizational and people skills.

Ability to multi-task and work in a challenging fast-paced environment.
Excellent written and verbal communication skills.
Strong attention to detail and must be accountable for all assigned work.
Support with other ad-hoc duties as requested.
Strong work ethic with a positive, can-do attitude.
Strong team skills and flexibility to multi-task.
Ability to interact with all levels of Management.

We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides:

A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management
Development and mentorship to support your professional aspirations
A culture of professional excellence, employee care, well-being and fun
A competitive compensation and benefits package

We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!

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Assistant Marine HR Manager (Cruise Management)