We have an exciting opportunity for a Senior Client Relationship Manager to join our Pension Administration team. This is a key strategic role combining business growth responsibilities with exceptional client relationship development and management. You’ll play a central part in identifying market opportunities, deepening client partnerships, and contributing to the continued expansion of our portfolio. This is a permanent role that can be based in our Glasgow or Edinburgh offices working on a hybrid basis.

Responsibilities:

Identifying growth opportunities and nurturing through the business development lifecycle
Lead on new business pitches, taking accountability for growing our client portfolio
Up/Cross selling of services into other business areas / service lines
Managing significant client budgets and fee proposals
Identify market growth opportunities and potential risks, formulating strategies to address them effectively
Develop and implement comprehensive business plans that align with the company's objectives and market trends
Leading client relationships with a portfolio of established and new clients, providing support on pension administration topics

We would love to hear from you if you have:

Demonstrated understanding of Pension Market needs across all sectors with in-depth knowledge of Pension Administration
Significant client facing experience working at a senior level within an organisation administering pension schemes
Pensions Management Institute qualifications is desirable
Proven commercial awareness and experience of budgetary control
An excellent and effective communicator
Strong technical skills with good all round pensions knowledge, in particular in respect of pension administration topics

What’s in it for you:

Competitive discretionary annual bonus
Generous pension scheme
Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading
A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to 50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts
For a full list of benefits, please click here

We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here

For more about us and other Careers at BW, please click here

We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to .

Job Identification 934
Job Category All Jobs
Posting Date 02/10/2026, 08:58 AM
Locations Leeds
Job Schedule Full time

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Senior Client Relationship Manager