NIHL Administrator

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Glasgow

Description

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
Exclusive Rewards Platform – Enjoy discounts at over 800 retailers.
Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year.
Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.

Our Opportunity:

Davies are looking to recruit an experienced Administrator to join our growing Casualty team.
The successful candidate will ideally have experience in Administration, have good time management and have the ability to prioritise their workload effectively.

Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.

What will your day look like:

Monitor and manage online portals/ downloading documentation and attaching to correct files.
Reviewing Excel enquiry spread sheets cross-checking against our internal data to confirm any potential matches and carrying out further investigations on these.
Review and updating monthly bordereau’s and ensuring data analysis is correct before issuing to the client.
Answer telephone calls as required and deal with general enquiries.
Photocopying/scanning.
Other tasks to support the business plan as and when necessary to ensure company business objectives are met.

Knowledge and Abilities:

A good standard of written English
Previous experience of working in an administration role
Familiarity with standard office packages such as Word and Excel.
Demonstrate a high level of accuracy in data input and attention to detail.
Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks.
Provides solutions rather than problems – shows initiative.
Able to demonstrate effective management of time and resources.
Able to identify when guidance is required from other team members on decision making.
Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people.
Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes.
Able to demonstrate effective customer service skills, actively seeking and responding to feedback.

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

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NIHL Administrator