At KONE, our purpose is to shape the future of cities. We are looking for a commercially driven Key Account Development Manager to drive long-term growth within our most strategic customer accounts.

About the role

As Key Account Development Manager, you are responsible for creating new business within selected key accounts by identifying, shaping, and advancing strategic opportunities across the customer lifecycle.

Working alongside Key Account Managers and regional sales teams, you bring a forward-looking perspective on asset management and investment planning, supporting long-term customer budgeting and ensuring that opportunities for modernisation are proactively identified, developed and converted.

Key responsibilities

Develop and grow existing relationships with key customers.
Identify and close new business opportunities within specified accounts.
Expand KONE’s share of wallet within selected key accounts through modernisation and service contract wins.
Create and drive modernisation opportunities, through proactive customer engagement and asset management planning.
Lead a consultative approach with our clients, advising on the maintenance & investment needs of their assets, across the full lifecycle.
Use data sources and KONE digital services to advise our customers effectively and transparently.
Create value propositions with clearly described benefits of KONE solutions for customer’s needs.
Lead the negotiation of project contracts or framework agreements, within targeted accounts.
Use market intelligence and customer insight to gain credibility and a competitive advantage.
Influence key internal stakeholders and support networks.
Work closely with key accounts, sales, service & operations to ensure full chain customer satisfaction.
Support with budget pricing initiatives.
Travel as and when the role requires.

What we are looking for

Experience in Sales or Account Management or Business Development is essential.
Lift industry experience is desirable, but not essential.
Strong influencing skills.
Demonstrated success in a target driven environment.
Strong analytical skills to analyze complex business needs and develop effective, long-term solutions.
Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and knowledge of contractual and financial terms.
Experience in maintaining and developing existing customer relationships.
Aptitude in networking and collaborating at all levels.
Effective communication skills together with good written and spoken English.
Ability to think strategically and plan long-term with our clients.
Ability to prioritise and manage diary autonomously.
Strong IT skills

What KONE can offer

Attractive base salary
Generous commission scheme
Company car
25 days holiday + bank holidays
1 paid volunteering day
Company pension scheme
Development opportunities
Life Assurance
Kone Discounts
24/7 GP Support & Wellbeing Access
Private medical insurance
Dental plan
Hybrid Working

Please ensure that an updated CV is attached to your application.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

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