We have an exciting opportunity for a dedicated corporate receptionist to take full ownership of the front of house reception service at a fabulous office in central Edinburgh.

You will become the welcoming face of the building — developing strong relationships within the workplace community and beyond. Your organisational skills will ensure the smooth, professional running of the front-of-house service, allowing you to focus on providing an exceptional experience for all.

We’re looking for someone with a collaborative mindset, keen attention to detail, and a genuine passion for delivering outstanding customer service. With creativity and drive, you’ll also bring energy to the role by producing engaging newsletters and organising vibrant pop-up events in partnership with local charities and businesses.

Hours and Salary

£20,982

Monday to Friday – 10am – 4pm

Key Responsibilities

Reception

You will set up, manage and take ownership of the reception area to ensure the ambiance reflects visitor and tenant expectations
Welcome all visitors with genuine enthusiasm — you're the face and personality of the building
Handle incoming calls, post, and courier services with efficiency and professionalism
Develop a local amenities information file, drawing on your knowledge of the local area
Producing weekly / monthly update reports for key stakeholders

Building management

Build and maintain effective relationships with tenants, contractors, and key stakeholders, including the Building Management Team
Schedule and oversee contractor visits, ensuring all works are carried out in line with Building Management requirements
Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system
Daily site check, ensuring all is in order
Logging/reporting issues, seeing through to resolution
Collaborate with the Building Management Team to review and update policies and procedures, ensuring they remain current and effective
Assist with any other reasonable requests from the Building Management team

Marketing and tenant experience

Develop and introduce seasonal events to engage with local businesses, with the aim creating a sense of community in the building
Introduce a monthly e-newsletter promoting initiatives and concierge services
Connect with local charities and new businesses to promote meaningful partnerships

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge
Naturally warm, confident, and proactive — customer service is second nature to you
Highly organised and self-motivated, with a passion for multitasking in a dynamic environment
Clear and confident communicator, both written and verbal
Comfortable using Microsoft Office and familiar with social media tools and Canva for simple design tasks

Benefits

Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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