Job Title: Relief Library & Information Assistant

Hours: Hours/days will be worked as and when required, subject to the poster holder’s availability.

Location: Varies- as required by the Service: (Primary locations for relief cover to be agreed between line manager and postholder0.

Salary: £13.78 - £14.12

Reports to: Library Service Development Lead

Closing Date: Sunday 28th June 2026

Job Purpose:

Relief Library and Information Assistants work as part of a team- providing cover for staff holidays, sickness absence, weekend/evening events and planned activities, as part of the Libraries team. Base library may vary and flexibility to carry out relief work at other branch libraries and co-located sites in the Borders is desirable.

The role will contribute to high quality service, including assisting with day-to-day operational running of the library, answering customer enquiries by phone, email and in person, assist with delivering scheduled activities/events including promotion of activities, library e-resources, Borrowbox and Press Reader.

Main duties:

Include providing excellent service to library customers, issuing/returning books & resources and processing reservation requests using the Spydus Library Management system. Post holder will also be expected to act as a keyholder/and alarm call out, as required.

In addition, Library and Information Assistants will contribute ideas for new initiatives and proposals for the annual programme of events, activities, reader’s groups, clubs, talks and outreach. Assist with setting-up for room hires and community group/club meetings, support leaders in delivering activities, BookBug, craft sessions etc, and supporting customers’ access to People’s Network, photocopying/Princh printing and other IT and digital facilities provided by Live Borders libraries. Postholder will also assist with recording daily footfall statistics, take payments from the public by cash and credit card and contribute to weekly & monthly reports for collecting performance/participation statistics and recording income/fees, gifts and donations.

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