Job Title: Territory Manager

Reporting to:Regional Director

Location:Hybrid - Scotland, Edinburgh, Fife, Central Scotland (2 days per week in Kirkcaldy Office)

Salary: Up to £50,000 + Bonus

Contract type:Full time

Working Pattern:Core working hours are 9:00am – 5:30pm

Newcross Healthcare is looking for a Territory Manager to lead and grow our presence in the East Scotland area, delivering exceptional service to clients while supporting and engaging our workforce.

As a Territory Manager, you’ll be at the forefront of driving territory performance and growth. You’ll build strong relationships with clients, generate new opportunities, and act as a trusted advisor to ensure our workforce delivers consistently high standards. Every day, you’ll make a tangible difference—keeping healthcare services running smoothly and helping our staff thrive.

What you’ll do:

Develop and nurture strong client relationships across your territory
Identify growth opportunities, win new business, and bring lapsed clients back on board
Act as the senior point of contact for client escalations and service challenges
Support workforce engagement, utilisation, and retention to maximise coverage
Monitor and drive performance against KPIs such as fill rates, client satisfaction, and retention
Collaborate with internal teams to ensure seamless service delivery
Be a Newcross Brand Ambassador, promoting excellence and continuous improvement

What we’re looking for:

Proven experience in sales, business development, territory management, account management, or healthcare staffing
Strong commercial awareness and relationship management skills
Ability to thrive in a fast-paced, target-driven environment
Confident using CRM systems, workforce platforms, and performance dashboards
Excellent communication, problem-solving, and analytical skills
Resilient, adaptable, and proactive with high attention to detail

You won’t just manage a territory—you’ll drive growth, elevate service standards, and help our healthcare workforce perform at their best. Your work will directly influence client satisfaction, workforce engagement, and the lives of people who rely on Newcross Healthcare every day.

Why Join Us?

At Newcross Healthcare, your work has real-world impact. Every deal you win helps us deliver better care to more people. You’ll be joining a company that values ambition, rewards performance, and empowers you to take ownership of your success.

If you’re ready to combine commercial drive with meaningful purpose, this is your opportunity to make it count.

What happens next:

Complete our Smart Application process to self qualify:

To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and they will help us review your application more efficiently and ensure we’re a good match for one another.

To apply and find out more about us click here: https://www.newcrosshealthcare.com/

We look forward to learning more about you!

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.

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Territory Manager