At TBCo, we create design-led, sustainable products for home, fashion and gifting, loved by customers around the world. We’re an independent, B Corp-certified brand, on a mission to make an impact through statement design and responsible retail.

We’re looking for a passionate and enthusiastic Customer Experience Assistant to join our team and play a key role in driving the success of our retail store in Leith, Edinburgh through summer.

This role is all about delivering an exceptional in-store experience, ensuring our retail environment reflects our brand values, and supporting sales growth. You’ll be at the forefront of engaging with our customers, styling our products in-store, and ensuring our space is inviting, well-presented, and aligned with our creative vision.

The Role

As a Customer Experience Assistant, you will be responsible for:

Providing excellent customer service. Ensuring that the shop is replenished, merchandised and clean at all times
Assisting with visual merchandising and window displays
Helping to respond to online customer enquiries
Helping meet and exceed sales targets in-store and online
Taking responsibility as a key holder

What We’re Looking For

Excellent communication and customer service skills
Previous retail experience
A passion for fashion and sustainability
A positive and enthusiastic attitude
Strong IT skills
The ability to work in a fast-paced dynamic environment

Why Join Us

At TBCo, our values are: we are responsible, we are design leaders, we are impactful and we grow together. We’re looking for someone who lives these values and is excited to join our creative, fast-paced team as we continue to grow globally.

Benefits

We want to be more than just a place to work. We offer a range of benefits including: generous employee discounts and team events throughout the year.

Details

Location:
Edinburgh at our Leith store
Dates
June to Mid September (Fixed-term with potential for extension)
Hours:
13.5 hours per week, Saturday and Sunday
Salary:
£13.45

Please submit your CV and covering letter before our closing date of 19th May 2026

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