Flooring Sales Consultant

The Elite Flooring Company – Edinburgh

The Elite Flooring Company is one of Edinburgh leading flooring specialists, supplying and installing high-quality carpets, luxury vinyl tiles (LVT), laminate, engineered wood, and commercial flooring solutions throughout Edinburgh and the surrounding areas.

Multi-Award winning company.

Due to continued growth, we are looking for a friendly, motivated, and customer-focused Flooring Sales Consultant to run our showroom in Haddington.

This is an excellent opportunity for someone who enjoys working with customers, has a passion for interiors and home improvement, and wants to develop a career within a successful and growing flooring business.

The Role

As a Flooring Sales Consultant, you will be responsible for helping customers find the perfect flooring solution for their home or commercial project. You will guide customers through the sales process, from initial enquiry and product selection through to quotation, ordering, and after-sales support.

You will play a key role in delivering the exceptional customer service that The Elite Flooring Company is known for.

Key Responsibilities

Welcoming customers into the showroom and providing a first-class customer experience
Advising customers on carpets, luxury vinyl tile (LVT), laminate, engineered wood, vinyl, and other flooring products
Understanding customer requirements and recommending suitable flooring solutions based on style, budget, and practical needs
Preparing quotations and processing customer orders accurately
Following up quotations and generating sales opportunities
Managing customer enquiries in person, over the phone, via email, and through online channels
Maintaining showroom displays, product samples, and merchandising standards
Supporting the coordination of surveys, deliveries, and installations
Building long-term relationships with homeowners, landlords, interior designers, and trade customers
Maintaining accurate customer records and sales activity within company systems
Taking Payments.

What We're Looking For

Essential

Carpet & Flooring Experience.
Previous experience in retail sales, customer service, or a customer-facing role
Excellent communication and interpersonal skills
A professional, friendly, and confident manner
Strong organisational skills and attention to detail
Basic computer literacy and experience using office software
A positive attitude and willingness to learn

Desirable

Previous experience in flooring.
Experience working towards sales targets and KPIs
Knowledge of carpet, LVT, laminate, wood flooring, or related products
Experience using CRM or sales management systems

Pay: £14.00-£23.00 per hour

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Store discount

Experience:

Carpet & Flooring: 5 years (required)

Work Location: In person

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