We're looking for a dependable, practical, and hands-on person to support the day-to-day running of our roastery operations.

This varied role combines deliveries, warehouse support, facilities upkeep, and general operational assistance across our roastery, warehouse, and cafe locations. From delivering coffee and equipment to customers, to helping keep our sites organised, safe, and running smoothly, you'll play an important role in supporting the wider team.

No two days are quite the same, so we're looking for someone who enjoys variety, takes pride in doing things properly, and is willing to get involved wherever support is needed.

Key Responsibilities

Deliveries & Logistics

Deliver roasted coffee, equipment, and supplies to wholesale and retail customers
Load and unload vehicles safely and efficiently
Check orders before departure to ensure accuracy
Follow delivery schedules and routes efficiently
Provide a friendly and professional experience for customers during deliveries
Collect returns or equipment where required
Complete delivery paperwork and records accurately
Carry out daily vehicle checks and report any issues promptly

General Maintenance & Warehouse Support

Carry out basic repairs and general maintenance across the roastery, warehouse, and cafe locations
Assemble shelving, furniture, and workspace equipment
Support with painting, minor repairs, fixtures, and general improvements
Help maintain clean, organised, and safe working areas
Keep tools, maintenance equipment, and storage areas tidy and well organised
Assist with warehouse organisation, stock movements, and operational tasks when required
Provide practical support to the wider team across different departments

Skills & Experience

Essential

Full clean UK driving licence
Practical maintenance, warehouse, facilities, or operational support experience
Confident using basic tools and carrying out general repairs
Good problem-solving skills and ability to use initiative
Organised and reliable, with good time management
Comfortable working independently and prioritising tasks
Physically fit and capable of manual handling
Friendly, approachable, and professional with customers and colleagues

Desirable

Previous delivery driving experience
Previous warehouse or logistics experience
Experience working in a trade, facilities, maintenance, or operational support role

What We're Looking For

A positive and dependable attitude
Someone practical, proactive, and hands-on
Willingness to support different departments when needed
Good attention to detail
Flexible and adaptable approach to work
Punctual, trustworthy, and self-motivated
Pride in maintaining high standards and completing tasks properly

What We Offer

Real Living Wage employer
Minimum 32 hours per week
Flexible working pattern across the week
Opportunity for additional hours, subject to skills, experience, and business requirements
Company pension
Supportive team environment

Working at Thomson's Coffee

Thomson’s Coffee, we focus on doing things properly. From the coffee we roast and serve to the way we support each other, care and consistency shape our everyday work. We take pride in serving speciality coffee in a way that feels accessible, while continually improving how we work. We invest in better tools, refine our processes, and create a supportive environment where people can build confidence, develop their skills, and take pride in what they do. We’re proud to be a Real Living Wage employer.

Pay: £13.45 per hour

Work Location: In person

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