The Role
To assist the Infrastructure Operations Manager (Networks) in ensuring the integrity of highly available network infrastructure in order to provide services to end users.
The post holder will be responsible for implementing, maintaining, supporting, developing and is some cases designing communication networks throughout the NHSL estate, continuing the ongoing development of the NHSL data communications infrastructure.
The services provided by the post holder have a direct impact on the continuity of patient care within NHSL
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
- The post requires an individual who can demonstrate a high level of technical networking and oral communication skills.
- The post holder should be educated to degree level in an IT discipline and extensive experience in a network support role.
- The post holder must have proven experience of supporting multi-vendor networks and be familiar with prevailing network standards in the telecommunications industry, particularly with regard to Cisco technology solutions.
- Excellent communication and inter-personal skills and the ability to work within a team environment are essential to the success of the post holder.
- A driving licence is required, this must be a full UK/EU/EEA licence.
It would be great if you also have
- IT Infrastructure Library (ITIL) qualified
- Proven track record within NHS
- Experience in monitoring platforms e.g. SolarWinds
- Firewall experience
- Proven track record in the regular use of Cisco and networking products in order to produce reports for service monitoring purposes
- Proven ability to support the administrative and service delivery aspects of a high pressure data comms support service covering around 14,000 end users
- Familiar with Infoblox, Fortinet and F5 products
- Knowledge of investigative and troubleshooting methodologies
- Working knowledge of NHS Scotland data communications platforms, policies and regulatory guidance
- Customer service orientation
- Proven workload planning skills with ability to handle multiple tasks
- Proven performance management skills
- Highly motivated and self-directed
Contract type
Permanent
Full time
37 Hours
Location
This role will be based in Digital within Kirklands - NHSL Headquarters.
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Shane Carrier, Digital Services Manager (Technology Services) on shane.carrier@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact Jennifer Hughes, Recruitment Administrator on jennifer.hughes@lanarkshire.scot.nhs.uk.
(Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
Paid sick leave increasing with length of service
Occupational health services
Employee counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
