Workshop Controller Upseller

John Clark Motor Group • Full-time • Aberdeen, Aberdeen, GB • 6d ago

Workshop Controller/Upseller

Do you have a passion for all things automotive? This could be the opportunity for you! John Clark BMW/MINI, are seeking an experienced and qualified workshop controller/Upseller in Aberdeen. As a Workshop Controller/Upseller it will be your job to control the workshop workload and liaise between the workshop and Service Advisors.

Key Job Requirements for Workshop Controller/Upseller – Sound good? Keep on reading and apply today!

Ensure smooth running of the workshop and loading of ramps
Promote and increase full utilisation of technician hours and increase productivity and efficiency of all technicians
Assist with the upsell of all identified work and work towards achieving agreed workshop targets and KPI's as set by the Service Manager
Effect good communication between relevant stakeholders in the service process, thus ensuring great customer service

Skills we think will help Workshop Controller/Upseller succeed in this role

Confident personality and articulate
Ability to deliver exemplary levels of customer service
Strong leadership skills
Focused, self-motivated
Professional, presentable and excellent communication skills

Workshop Controller/Upseller required experience – If you’ve got it, we want it!

Previous experience working within a similar role
Previous experience working within a service department

About JCMG

The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2nd largest independently family owned motor dealer. We proudly represent a number of inspirational brands, and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.

We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. In addition to dedicated in-house training, we offer the chance to work with exceptional brands and products, in a dynamic environment where we continue to work together as a family.

Sound good? Keep on reading and apply today!

What You Will Receive from Us!

Preferential rates on vehicle parts purchases and servicing.
Industry leading discounted Employee Car Scheme
30 Day Holiday
Award winning In-house and manufacturer training
Cycle to work scheme
State of the arts dealership standards
High earning potential through commission or bonus
Some roles offer company car
Life assurance
Group contributory pension scheme
Careers development opportunities

So… What happens next?

Like the sound of this position? Once applied, our Recruitment Team will review your CV. If suitable, a member of the team will contact you to advise your CV has now been sent to the hiring manager.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.

Benefits:Highly competitive salary, plus brilliant benefits

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