Overview
KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is searching for a Technical Service Manager Feed Safety & Feed Processing.
location: Eastern Europe
mode: 50% business travelling
We are Kemin
We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century.
Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.
A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Singapore, South Africa and the United States.
Responsibilities
- Act as a trusted technical adviser to feed mills, integrators and strategic customers, supporting them before, during and after solution implementation.
- Understand customer formulations, raw materials, feed-mill processes, microbiological risks, production objectives and economic constraints; translate these into tailored, value-driven solutions.
- Partner closely with sales teams and customers to identify challenges, uncover opportunities, and deliver science-based solutions that create measurable value.
- Design, coordinate, and interpret animal and feed trials, translating scientific results into practical recommendations for customers.
- Troubleshoot customer and product technical issues, coordinating support from R&D, Customer laboratory services, Kemin application solutions, Product Management and other experts as required.
- Quantify technical and economic impact using customer data, benchmarks, performance indicators and ROI tools.
- Deliver technical training, customer workshops, presentations and practical sales enablement that connect science to customer and commercial outcomes.
- Capture field, customer and competitor insights; use them to support product development, market positioning, innovation priorities and relevant campaigns.
- Build technical credibility through articles, technical briefs, conferences, webinars and relationships with universities, laboratories and key opinion leaders.
- Maintain accurate trial, customer-visit and project documentation in the relevant systems, including agreed actions, owners and next steps.
- Demonstrate strong ownership, urgency, reliability and cross-functional collaboration throughout the customer project lifecycle.
Qualifications
- Master's degree in Animal Science, Animal Nutrition, Veterinary Medicine, or a related discipline.
- Minimum five years of relevant professional experience in feed formulation, feed-mill, integrated animal-production operations, or technical service within the feed or feed-additive industry.
- Proven experience working directly with feed mills, integrators or large animal-production customers and delivering measurable customer success.
- Proven ability to translate scientific knowledge into practical solutions for customers and commercial teams.
- Experience designing, implementing or interpreting feeding trials, customer trials or operational validation projects.
- Ability to analyse technical and operational data and translate results into practical recommendations and economic value for customers.
- Excellent communication, presentation, and relationship-building skills.
- Strong project management capabilities and the ability to work independently in an international environment.
- Commercially minded with a customer-focused approach and a passion for delivering value through technical expertise.
- Self-motivated, well organised and responsive, with strong planning, problem-solving and project follow-through.
- English – proficient, one Eastern European languages are considered an asset.
- Willingness to travel approximately 50% across Eastern Europe.
- Track record of customer training, technical publication or speaking at industry events isa plus.
What's in it for you?
- Competitive salary
- Business car
- Mobile phone
- Annual performance bonus opportunity
- Professional development and continuous learning opportunities
- Access to LinkedIn Learning and Kemin Corporate University
- International and collaborative work environment
- Career growth opportunities within a global organization
- The chance to make a meaningful impact while working with innovative solutions
- A supportive culture that values integrity, teamwork, and continuous improvement.
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