We are seeking an accomplished Corporate Real Estate Services (CRES) leader to oversee the delivery of workplace, facilities, and estate services for a major strategic campus location. Reporting directly to the Site Leader, this role will be responsible for ensuring all real estate and facilities operations are aligned to both local site priorities and broader business objectives.
As a senior member of the CRES leadership team, you will work closely with peers across key UK and international campuses including London, Glasgow, Radbroke, Northampton and New York, helping to shape and execute a consistent workplace and service strategy while delivering an exceptional colleague experience.
Key Responsibilities
- Provide strategic leadership for all corporate real estate and facilities services at the site.
- Partner closely with senior business leaders, maintaining regular engagement and influencing key stakeholders across multiple business areas.
- Oversee a large-scale Total Facilities Management (TFM) outsourced relationship, ensuring strong governance, service excellence, commercial performance and continuous improvement.
- Drive alignment between workplace services, site strategy and wider organisational priorities.
- Lead the successful delivery of construction, refurbishment and workplace transformation projects.
- Manage complex supplier and contractual relationships, ensuring service delivery, compliance and value optimisation.
- Act as a senior escalation point for operational challenges, conflict resolution and stakeholder management.
What We're Looking For
- Significant leadership experience within Corporate Real Estate, Facilities Management or Workplace Services environments.
- Proven track record managing large outsourced service providers and complex TFM contracts.
- Experience leading major construction, infrastructure or workplace transformation projects.
- Strong commercial acumen with an understanding of vendor governance, contract management and performance oversight.
- Demonstrated ability to influence and communicate effectively with senior executives and business leaders.
- Experience managing large, multi-disciplinary teams across varying levels of seniority.
- Strong conflict resolution and stakeholder management skills.
- Knowledge of the Northampton market and local commercial environment would be advantageous.
Purpose of the role
To manage the development of the location strategy to support the bank’s location decision making process through both a business demand and real estate perspective.
Accountabilities
- Data analysis to support Identification of opportunities to improve existing location footprints and improve real estate efficiency group wide.
- Program Management of location strategy initiatives ensuring compliance and delivery of timelines and budget and that outcomes meet agreed expectations regarding planning, design, construction, and occupancy.
- Management of stakeholder relationship including senior executives, colleagues, vendors, and regulatory agencies to align the location strategy with the banks objectives and communicate findings to relevant stakeholders.
- Engagement with key stakeholders to improve effectiveness and reliability of forward demand and strategy to support location strategy decision making.
- Business Partnering with all business areas to support development and deployment of business specific location strategies providing MI, analytics and strategic insight to key business stakeholders.
Director Expectations
- To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
- Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
- Escalates breaches of policies / procedure appropriately.
- Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
- Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
- Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
- Negotiate with and influence stakeholders at a senior level both internally and externally.
- Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
- Mandated as a spokesperson for the function and business division.
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
