Job Summary

We are seeking a dedicated and personable Full-time Counter Sales Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting customers with their purchases, and maintaining an organised sales environment. This role offers an opportunity to develop sales skills in a dynamic retail setting, supporting the organisation’s commitment to customer satisfaction and operational excellence.

Duties

Greet customers warmly and assist them in selecting products that meet their needs
Process sales transactions accurately using the point-of-sale system
Offer product information and upsell additional items to maximise sales opportunities
Maintain the organisation and visual presentation of the counter area, including merchandising displays
Manage stock levels, restock shelves, and ensure products are correctly labelled and priced
Handle customer enquiries via phone or in person with professionalism and courtesy
Support inventory management by conducting regular stock checks and reporting discrepancies
Assist in organising promotional activities and seasonal displays to attract customers
Ensure compliance with health and safety standards within the retail environment

Skills

Excellent communication skills in English; proficiency in Spanish or other languages is a plus
Strong organisational skills with the ability to manage multiple tasks efficiently
Basic maths skills for handling transactions and stock counts accurately
Effective time management to prioritise tasks during busy periods
Good phone etiquette when dealing with customer enquiries over the phone
Proven ability to upsell products tactfully to enhance sales performance
Multilingual or bilingual abilities are highly desirable to serve a diverse customer base
Demonstrated merchandising skills to create appealing product displays

This position offers a rewarding environment for individuals eager to develop their retail expertise while delivering exceptional service. We value organised, communicative, and proactive team players committed to supporting our organisation’s success.

Pay: £24,420.00-£36,811.95 per year

Benefits:

On-site parking

Work Location: In person

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