Executive Assistant / Office Manager – Glasgow

The Executive Assistant / Office Manager will play a pivotal role in ensuring the smooth running of our Glasgow office. This position combines high-level administrative support for Partners and Directors with responsibility for managing the office environment and colleague experience. The ideal candidate will be experienced, proactive, highly organized, and passionate about delivering exceptional service.

The role will be based full time (Monday – Friday) in our Glasgow City Centre office.

What does the role entail?

Executive Assistant Duties

Provide comprehensive support to several Partners and Directors across different service lines, including:
Diary Management: Schedule internal and external meetings, manage conflicts, and ensure all details and supporting documents are prepared in advance.
Travel Coordination: Book travel through the company system and update calendars accordingly.
Document Preparation: Assist with reports, presentations, and other materials, ensuring adherence to branding and deadlines.
Inbox Management: Support email organization and prioritization where required.
Task Prioritization: Help stakeholders focus on high-impact activities, providing reminders and follow-ups on key deadlines.
Expense Processing: Submit and track expenses using the company system.
Event Support: Assist with events involving stakeholders.
Handle confidential information with discretion.
Manage incoming calls via the switchboard and direct them appropriately.
Order internal rewards for team members as needed.
Provide support to central functions such as HR when required.
Offer cover for other EAs during absence periods.

Office Management Duties

Work closely with the Office Head to maintain a welcoming and efficient office environment.
Share communications and updates with the team.
Assist with organizing internal and external events.
Ensure compliance with office processes and policies, escalating issues where necessary.
Monitor and manage office budgets, including credit card expenses.
Maintain office records and documentation.
Organize and manage office supplies for employees and visitors.
Oversee office security, including regular checks, record-keeping, and annual audits in collaboration with the Head of Information Security.
Liaise with building management to ensure service quality and compliance.
Manage contractors for planned and ad-hoc maintenance, ensuring Health & Safety and security compliance.
Respond to facilities tickets promptly.
Ensure health and safety standards are met and documented.
Act as the on-site AudioVisual equipment expert, providing basic IT/presentation troubleshooting and liaising with IT as needed.
Handle administrative tasks, including mail delivery and acceptance.
Provide cover for other Office Managers during absence periods.
Own and continuously improve office processes.

What we’re looking for?

Proven experience as an Executive Assistant in similar role within a corporate environment.
Proven experience managing multiple diaries.
Strong stakeholder management skills at all levels.
Familiarity with video conferencing solutions.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite.

Why Join Isio

Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.

We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team.  We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.

Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits.

About Isio

A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services.

Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking.

Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@ISIO.com

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