THE ROLE

As the central member of the wider Study Team, you will have overall responsibility for ensuring the performance of customer projects is conducted according to the requirements detailed in the contract. Your role will allow you to specialise in the management of projects within Immunology Services with opportunities to collaborate with our Biophysics, Cell Line Development and Bioanalytical teams. To support you in your role, guidance and direction will be available from the Senior Study Manager and Project Lead, alongside opportunities to cross-train in different scientific areas (with support from a Study Team).

WHAT WE EXPECT YOU TO DO

Key responsibilities:

Manage
• Oversee and execute customer studies from start to finish, ensuring that customer objectives and timelines are always met
• Manage multiple projects simultaneously, which includes managing projects at different stages of progression
• Independently manage studies within our framework, ensuring that studies are traceable, reproducible, and that the quality of data generated is exceptional
• Discuss assay and study design with Senior Study Managers
• Lead study team discussions to ensure customer objectives are understood by all team members
• Continually review, monitor, and communicate updates and direction to other colleagues within the business
Document Preparation
• Prepare protocols and reports for customers and laboratory documentation for internal use
• Train others to prepare and technically review study documentation
Laboratory Operations
• Perform, to a high standard, a wide range of assays across two or three focussed technical areas
• Through deeper technical understanding of the assays you perform, mitigate risks of error during design or performance of the assays
.Data Analysis and Interpretation
• Analyse complex datasets from a variety of platforms and format for presentation to customers
• Draw conclusions from data generated in response to the customer’s requirements to help customers move their projects forward
• Train others to analyse, interpret, format, and present data
Customer Engagement
• In collaboration with the Account Managers, communicate with customers via email and video call to scope the individual requirements of each project and present study findings

Process Improvements
• Identify opportunities for improvement and propose projects to management for approval
• Lead improvement projects across the Operations group and participate in company-wide projects

WHAT WE ARE LOOKING FOR FROM YOU

We would like you to have the following:
• A relevant degree in an immunology related area
• Extensive experience in the performance and management of multiple relevant lab techniques, which include primary cell-based assays, flow cytometry and live-cell impedance-based assays
• Previous experience with customer engagement interactions in the immuno-oncology field
• Project management experience especially overseeing multiple and complex projects in a CRO environments
• Assay development and troubleshooting expertise
• Confidence in literature searching/reading to expand your understanding beyond current knowledge and employ this in project development
To support a culture within RoukenBio which is aligned to our company values and behaviours, we would like you to be:
• Self-motivated, highly organised, multi-tasker who can work independently and to a high standard
• An excellent communicator and able to foster relationships externally and internally at all levels within the business
• Self-aware, have emotional intelligence with the ability to see things from others’ perspective
• A team player to learn, grow, and share best practice with colleagues
• Focused and have a strong attention for detail
• Of a curious mindset, question, listen, and enhance your own understanding of what we do
• Contribute to continuous improvement within the business
• Customer focused, with the customer at the heart of everything that you do
• Accountable, with ownership for the works tasked with
• Flexible and adaptable

WHAT YOU’LL GET FROM US

You will get the chance to learn, grow, develop, and enhance your career within a biotechnology company at the forefront of drug development strategies. In addition, the company offers the following benefits package:
• Competitive salary range of £33,788 to £47,544 depending on experience
• Pension.
• 32 days holiday per annum (inclusive of public holidays) which increases to a maximum of 37.
• Death in Service Benefit which includes access to a 24/7 virtual GP.
• Flexible working.
• Yearly Audible subscription.
• Refer a Friend Scheme.
• On-site car parking.
• Free Healthy Snacks.
• Merit Award Recognition Scheme.
• The opportunity to join several committees or focus groups (Employee Engagement, Wellness, Recognition, Health & Safety or Social Committee).

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