Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Sulzer is a global leader in fluid engineering, with over 180 years of innovation, operating across more than 160 locations worldwide and generating annual revenues in excess of CHF 3.5 billion.. Within our Services legal entity, we specialise in the maintenance, repair, upgrade, and optimisation of rotating equipment such as pumps, turbines, motors, and compressors. We work with customers across energy, oil & gas, chemicals, water, and industrial sectors to keep essential infrastructure running efficiently, reliably, and sustainably—reducing downtime, extending asset life, and improving performance worldwide. As we continue to strengthen our global operations, we are now seeking a Global Operational Excellence Development Manager to help drive transformation across our international service network, embedding best practice, improving efficiency, and enhancing customer experience at scale.

In this role you will be accountable for:

Lead and roll out global operational excellence initiatives across our Services business
Drive process standardisation, optimisation, and digitalisation across end-to-end value chains
Identify and implement opportunities to improve customer experience, efficiency, and profitability
Partner with stakeholders across regions to translate strategy into execution
Deliver medium to large-scale transformation projects in a global, decentralised organisation
Champion Lean methodologies and a continuous improvement mindset
Develop frameworks, tools, and governance to sustain operational excellence
Collaborate across Sales, Operations, and Supply Chain

To succeed in this role, you will need:

Experience in Operational Excellence / Continuous Improvement / Operations Management
Proven delivery of projects in international, matrix organisations
Strong knowledge of process optimisation, Lean principles, and value chain improvement
Experience with process digitalisation and IT-enabled transformation
Understanding of business process modelling frameworks
Strong stakeholder engagement and influencing skills
Familiarity with ERP (SAP/D365) and CRM systems
Background in industrial services, manufacturing, or engineering is preferred

Desirable:

Service business experience
Strategy / Management consulting background
Exposure to rotating equipment or industrial markets

What we offer you

A hybrid role with occasional travel across regions (30–40% global travel)
A competitive basic salary
Annual personal bonus scheme based on company and personal performance
Private Medical Insurance for yourself and partner through Aviva.
The option of a company car or cash allowance
33 days annual leave.
Defined pension contributions.
Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.
Confidential support via Employee Assistance Programmes.
Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.
Discounted personal car leasing for you your family and friends.
Long Service Awards celebrating your commitment.
Continuous learning opportunities through Sulzer Learning Pathways.
As a Bronze Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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Global Operational Excellence Development Manager