JOB TITLE: UX Designer (12-Month Secondment)
LOCATION(S): Edinburgh
GRADE: E
HOURS: Full-Time
DURATION: 12-Months
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the Edinburgh office.
About this opportunity
As a UX Designer, you will be part of the Enterprise Experience Design (eXD) Team, primarily supporting the Payment Services platform or our Digital Finance Lab (our innovation lab for blockchain and tokenisation) in Lloyds Banking Group.
You'll collaborate closely with product owners, customer journey managers, engineers, and internal colleagues to understand user needs and behaviours, designing great colleague as well as customer experiences. You will employ rapid prototyping and user testing techniques to craft and refine end to end consumer-centric journeys.
What You’ll Do
Craft end-to-end user experience, bringing together a cohesive journey step by step, bringing designs to life through Figma. You’ll be confident presenting work and running user testing sessions.
Design intuitive, efficient, and visually engaging interfaces for internal users working with different payments services.
Define UI components and interaction patterns to a level of detail that enables seamless handoff to development, as well as inclusion into our Design system.
Advocate customer inclusion, ensuring designs are inclusive and accessible to colleagues and customers of all ages, backgrounds, and technical abilities.
Collaborate closely with other designers, product owners, customer journey managers and engineers, to understand and balance user needs with business requirements.
What You’ll Need
Comfortable being the UX expert in a team of Payments colleagues, leading all aspects of design delivery.
Proven experience designing for data-rich or technical products, ideally in enterprise or payment domains.
Comfortable supporting on UX research activities and able to use these learnings to create evidence-based designs.
Excellent prototyping and layout skills, clearly articulating these to internal customers and development teams.
Highly motivated, proactive, and driven to achieve individual and collective goals.
Comfortable using and building on existing design systems, proactively recommending new ways to improve and extend them.
Strong relationship-building skills, an innovative approach to problem-solving, and credibility when dealing with senior audiences, with the confidence to provide a healthy challenge where appropriate.
A collaborative mindset, working closely with a multi-disciplinary team, and a desire to see designs through to delivery, communicating with developers to ensure designs meet specifications and can be used by a broad range of users.
Desirable Experience
History of communicating with users to understand their needs and balance these against outcomes.
Familiarity with digital finance concepts (such as blockchain, tokenisation and stablecoins) and data visualisation
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
A discretionary annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
