Trainee Service Advisor

John Clark Motor Group • Aberdeen, Aberdeen, GB • 8h ago

Trainee Service Advisor

Are you good with people and have a 'can do' attitude? This could be the opportunity for you! John Clark BYD/Nissan Aberdeen are seeking a pro-active, customer focused Trainee Service Advisor, who will be part of a team of Service Advisors and be responsible for providing a proactive service to customers requesting to schedule their vehicles in for a service, maintenance or repair work.

Key Job Requirements

Liaise with all relevant personnel to ensure complete customer satisfaction
Maximise workshop profit opportunities
Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures
Welcome all customers at the service reception in a warm, professional manner, and meet all their needs
Agree service and repair instructions and book vehicle in to the workshop

Skills You Will Require

Confident relationship builder with customers at all levels
Ability to influence and advise customers on minor technical issues
Deliver first class service to achieve company objectives and targets
Self-motivated, articulate and professional

Full training will be given however a background in delivering excellent service and a confidence for speaking to customers is favourable.

In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.

Preferential rates on vehicle parts purchases and servicing.
Industry leading discounted Employee Car Scheme
30 Day Holiday
Award winning In-house and manufacturer training
Cycle to work scheme
State of the arts dealership standards
High earning potential through commission or bonus
Some roles offer company car
Life assurance
Group contributory pension scheme
Careers development opportunities

If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application

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