NHS Fife and Fife Health and Social Care Partnership are offering an exciting opportunity for the right candidate to join Urgent Care Services Fife (UCSF) as a highly effective Clinical Services Manager.
We are looking for an individual who has significant senior leadership and management experience and a proven track record in effective service delivery, change management and service redesign to join the Management Team of UCSF.
You will provide visible senior systems, compassionate and visionary leadership and in partnership with the clinical professional leads you will support significant service redesign and transformation as we continue to develop service provision in Fife in line with the ongoing implementation of Transforming Urgent Care for the People of Scotland – The Report of the Independent Review of Primary Care Out of Hours Services and the Redesign of Urgent Care Services in accordance with Scottish Government strategic direction. You will also play a critical strategic role in Fife's continued implementation of the Redesign of Urgent Care Programme and also the GMS contract implementation, specifically in hours urgent care for which you will have operational oversight. As part of Fife's Primary Care Improvement plan, you will have responsibility to develop and enhance In-hours urgent Care Services across Fife, in partnership with General Practice.
With strategic and corporate responsibility for safe, effective, and person-centred care delivery you will support the delivery of these high standards within a robust framework of clinical, financial and staff governance. A priority for this role is to support co-production and engagement of the UCSF workforce, our partners and service users in developing services. This will require excellent interpersonal skills and being proactive in working collaboratively with colleagues across health, social care, and the voluntary sector to facilitate partnership working and deliver quality standards and strategic priorities.
Accountable to the Head of Primary & Preventative Care Services, you will offer a strong knowledge and understanding of current policy and evidence base relating to Urgent Care across Fife. You will also work closely with the GP Clinical Lead and Head of Nursing to lead and support a team of clinical leads and managers to develop and continue to deliver a sustainable service. As a positive role model, you will promote professional standards for care and a learning culture to support service excellence. You will evidence on-going personal development and post graduate study and commitment to support the development of others.
There will be a requirement for some of the hours to be worked in the out of hours period and to participate in the UCSF on call rota. It will be necessary to travel to UCSF Centres and other venues across Fife.
Please refer to the job description and person specification for more detail around the role, skills and experience required. Please note this role is currently under review and as services continue to redesign and transform across the HSCP, the requirements of the post mean the post holder must remain flexible and agile to evolving leadership and management requirements. The focus will be on both operational and strategic oversight of Urgent Care Services Fife and In-Hours Urgent Care. This includes playing a strategic role in delivering high impact changes as part of the National Urgent and Unscheduled Care Collaborative.
For informal enquiries, please email Lisa Cooper - lisa.cooper@nhs.scot.
As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
