With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.
NHS Tayside has a new and exciting vacancy for a Digital Systems Support Technician. This post will assist the existing team across several technology stacks including a large Firewall estate and pro-active Operations Management. This role will be key to delivering robust Network Services to the Patients and Staff of NHS Tayside.
Technology Enabled healthcare is transforming the way we deliver services; NHS Tayside are embracing this change with this opportunity.
What the Job entails:
Good communication and problem-solving skills, eagerness to learn new technologies, and a keen understanding of the requirements for Local Area Data Networking, SolarWinds Network Monitoring Platforms, Cisco Network switching and TCP/IP protocols will all be key areas. Knowledge or awareness of Wireless Networking, VoIP, Firewalls, Remote Access, Cisco Operating Systems and platforms are highly desirable but not essential, whilst an understanding of IT service management principles including ITIL foundation will also be advantageous. We would welcome candidates who have a keen interest in data networking and who would like to pursue a career in this field.
This role will include the above but is not restricted to these responsibilities, key skills and essential / desirable criteria can be found in the Person Specification Document, applicants are advised to review this document to gauge suitability.
What we are looking for:
The successful candidate should have knowledge and capabilities in the following areas
- Awareness of project support delivery.
- Work well under pressure and contribute as a team player within a small team
- Excellent communications with all levels of users, 3rd party companies and colleagues.
- Understanding of Cloud platforms and technologies
The role will include the above but is not restricted to these responsibilities.
What we will give you:
This role has a wide range of opportunities to develop as a skilled Network Engineer in a fast-paced Healthcare setting, our services impact on most areas of NHS Tayside’s services therefore each day can be a new challenge.
Generous Annual Leave entitlement, with some flexible working arrangements.
You will be offered training relevant to the role, and there are opportunities for professional development. This role has potential to offer great job satisfaction for the right candidate.
The Digital Team are currently based in the MacKenzie Building, on the Ninewells Campus, Dundee, there is some flexibility with the team working remotely at times across NHS Tayside Sites and limited home working opportunity.
This is a permanent, full-time post (37 hrs per week) that is predominantly Monday to Friday between the hours of 8.00 am and 5.00 pm but this can change depending on service need so flexibility is required, you will also be expected to take part in a weekend on-call rota covering 9 – 5 Saturday and Sunday.
*Informal enquiries to: Mr Scott Burden, Service Delivery Manager, email. scott.burden@nhs.scot tel. 01382 660111 ex. 57208
You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment. Information on the Healthcare Support Worker Regulations can be found on NHS Tayside microsite on Staffnet>Our Websites>Healthcare Support Workers.
Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.
