About Hilton
Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with 1.3 million rooms in 138 countries and territories. In the 107 years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. Hilton is proud to have an award-winning workplace culture, excellent Team Member benefits and we are consistently named among one of the World’s Best Workplaces. We have more than 200 million members in our award–winning customer loyalty program, Hilton Honors.
Position Summary
Under the direction of the Payroll & Compliance Team Leader the Analyst for Payroll & Compliance will deliver the day-to-day payroll, compliance reporting, tax analysis, and analytical processes as per our agreed timetable and Service level agreements. The analyst will be part of a dedicated customer focused team, whose goal is to offer best-in-class payroll and compliance services to our key stakeholders. We process payroll for approx. 10k UK employees throughout the UK and on behalf of 25 PAYE tax references/owners. Our role is to ensure that our processes for on-cycle payroll and off-cycle payroll are compliant with UK statutory requirements This will require meticulous attention to detail, the ability to understand and interpret statutory legislation within the Payroll Services and Employment Tax arena, and provide a high standard of accurate, detailed analytics, reconciliation, and compliance reporting.
Some of the key projects for the UK Payroll & Compliance team are Import/Check payroll input in Oracle Cloud Payroll System, HMRC compliance reporting for PAYE; annual PSA analysis and reporting; P11Ds; Short Term Business Visitors annual return; Additional Holiday Pay monthly calculations; Pension auto enrolment compliance; SOX compliance and controls; Payroll Balance Sheet Reconciliations; General Ledger journals for Payroll; and dealing with HMRC & Employee queries.
We are part of a fast-paced Payroll & Compliance industry - as statutory payroll and tax legislation changes regularly, and our business development opportunities, often results in our payroll team being involved in new initiatives and projects. In 2024, our Hilton Payroll Team were awarded the Global Team of the Year Award, presented by the Global Payroll Association. This demonstrates the fantastic teamwork and professionalism of our team, and our aim to deliver excellent service. Hilton UK Payroll & Compliance team is part of the wider Hilton Global Payroll Team. As such, our continued collaboration with our colleagues in Memphis, Virginia, Hyderabad, Watford, and throughout the organization, is an essential part of our continuous journey to provide the best-in-class Payroll and Compliance service to our customers.
Key responsibilities:
You will work with the team to provide excellent customer service support to our key stakeholders and partners, such as our team members, our owners, Finance team, Tax Team, Audit, Technical systems, Pensions providers, Pensions Regulator, HMRC, HR Exec Comp, Corporate HR, and Hotel Operations.
You will provide accurate and efficient delivery of statutory payroll compliance analysis, reporting and reconciliations, and work closely with the Payroll and Compliance team, to ensure all tasks are delivered on time. Many of the tasks involve pre and post payroll report analysis, investigation, problem solving, interpretation and implementation of new legislation and processes impacting payroll and tax systems.
What your day-to-day will be like:
• Ensure tasks are completed accurately and on time, in accordance with legislative requirements and deadlines.
• Liaise with peers across HR with reference to new starters, leavers, and other pay-impacting changes to Team Member details.
• Create and/or maintain management reports, including monthly results, quarterly and year-end reports (i.e., gross payroll, tax deductions, benefit deductions, etc.).
• Support specialised calculation activities, such as SSP, SMP, Company sick, company maternity pays and Additional holiday pay, and any other calculations as required.
• Delivery of high standard of reconciliations and presentation of data, and, have a positive and can-do attitude. Strive for continuous improvements.
• Enhance your skills and knowledge by attending training updates on legislation changes, webinar access to HMRC etc, and provide support to the business with change management activities.
• Be knowledgeable and current with UK Payroll and tax regulations, statutory requirements and pension legislation relating to Payroll, Pensions, Benefits-in-Kind, and employment related benefits always ensuring Hilton’s compliance.
• Ensure auto enrolment pension processes are complied with for our various Owners’ pension schemes, including re-enrolment and staging for new properties.
• Benefit in Kind analysis and reporting, such as P11D, PSA, Short Term business visitors.
• Liaison with HMRC, and other 3rd party partners as required.
• Office of National Statistics surveys and other related audit requests.
• Correspond in Service Now platform for any support tickets raised to us, or that should be raised by us to our I.T partners.
How you will collaborate with others:
• Attending in-person meetings, MS Teams, Zoom calls, are an essential part of your daily collaboration with others.
• Work closely with key partners, such as Hilton Data Governance, Compensation& Benefits team, Pension providers and advisers, HR, Finance and Tax teams, Audit teams and Exec Comp to ensure compliance and business needs are met.
• Integrate with the global payroll and HR teams and provide support with business project calls, and audit calls as required.
• Liaise with our partners in Hyderabad, India, regarding payroll and compliance related tasks
What projects you will take ownership of:
• Benefits-in-Kind analysis/review and reporting, Payroll Accounting, and Payroll Compliance activities and task deliverables.
• Pension auto enrolment compliance, including re-enrolment for our multiple owner schemes, and declarations are submitted timeously.
• Compliance analysis for business tax returns, such as PSA, Short Term Business Visitors return, HMRC monthly and annual returns, and other statutory tasks.
• Develop and maintain SOPs/Desktop Procedures, ensuring that key tasks are properly documented and updated in the event of change.
• Follow company process controls to ensure compliance with Company Policy, SOX, and audit requirements; ensure documentation is relevant and up to date.
• Follow the timetable of team tasks to ensure deliverables are met to ensure compliance with statutory & legislative deadlines.
• Daily payroll input relating to starters, leavers, HMRC instructions and information from hotels.
What are we looking for?
Applicants must have a proven background in Payroll including the following skills / experience:
• Previous experience in an Analyst role/capacity.
• Knowledge and experience in the latest payroll and tax compliance procedures and legislation.
• Advanced excel skills including pivots, VLOOKUP’s, advanced formatting skills are required.
• Demonstrate decision making, attention to detail, excellent analytical skills, and customer care focus.
• Strong inter-personal skills and able to communicate and influence at all levels.
• Critical thinker, motivator, collaborative, problem solving abilities,
• Be able to use own initiative with ‘can-do’ approach, and able to mentor others if required.
• Thrive under pressure in a fast-paced environment, being able to handle multiple demands and appropriately prioritise responsibilities.
• Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills, and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions.
• Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills.
• Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft
• Travel up to 10% on occasion may be required.
It would be useful if you have:
• Knowledge of Oracle Cloud Payroll/HR system and reporting
• Prior experience of statutory payroll calculations
• Experience with HMRC Government Gateway System
• understanding of payroll accounting practices such as journal entry posting, balance sheet reconciliations, trial balance reviews.
• Knowledge and understanding of UK Pension auto-enrolment regulations.
• Experience in Power BI
• Sharepoint
• Service Now
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