Customer Service Administrator

Gillies of Broughty Ferry • Full-time • Dundee, Dundee City, Scotland, United Kingdom • 7h ago

Gillies of Broughty Ferry Limited is a long established retailer of Home Furnishings and Flooring with Stores throughout the North and East of Scotland. Employing over 200 people, the business has been in the same family ownership since it started nearly 130 years ago.

We have a vacancy for a Customer Services Administrator based at our Flooring Warehouse Facility at West Pitkerro Industrial Estate, Dundee.

The jobholder will work as part of our Customer Services Team and will liaise with our Customers, Fitters, and Suppliers to ensure a high level of Customer Service is provided, whilst providing administration support to other members of the Customer Services and Finance Teams. The jobholder will therefore be required to liaise with colleagues in carrying out tasks and will also be required to deal with Customers and Suppliers by telephone, email and in person.

We are looking for someone who will be reliable and capable of showing initiative and flexibility when dealing with the variety of tasks that will come their way. In addition:

You must have a high standard of organisational skills and the ability to work under pressure when required
You must have a high standard of written and verbal communication skills
You must have good numeracy skills and attention to detail
You must possess good IT skills
Experience of Flooring will be an advantage but is not essential

This is a full-time position working 37.5 Hours per week, hourly rate of pay £13.17 per hour, Monday to Friday with Competitive Salary, Contributory Pension and a Staff Discount Scheme.

New Employee Bravo Benefits, including Health Cash Plan, Enhanced Maternity pay, Enhanced Paternity pay and Retails & Gym Discounts.

Please apply in writing, enclosing a full CV

Job Types: Full-time, Permanent

Pay: £25,681.50 per year

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