Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Glasgow, Edinburgh or Perth
Salary: £42,600 – £64,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.
Working Pattern: 18 month Fixed Term Contract | Full Time | Flexible First options available
The role
The Content Design Lead will be responsible for SSE's content strategy and will create, evaluate and improve content at all stages of a user's journey across SSE's digital channels. They will work with subject-matter experts across SSE to ensure content helps users understand information and complete tasks easily, while meeting SSE’s brand, accessibility, legal and regulatory requirements. The role plays a key part in improving user experience, trust and digital performance across SSE’s web estate and digital channels.
You will
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Design and deliver user-centred content: Design content based on user needs, evidence and research, ensuring the right information is in the right place, in the right format, at the right time.
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Create accessible content: Ensure all content meets accessibility standards (minimum WCAG 2.1 AA) and follows inclusive design best practice.
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Lead the design and implementation of content strategies: Champion content quality and standards, helping embed content design best practice across teams.
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Engage and influence stakeholders: Build strong working relationships with internal stakeholders, whilst advocating for user needs and challenging assumptions using evidence to influence decisions.
You have
- Proven experience designing user-centred content for digital services or products.
- Strong writing and editing skills, with the ability to simplify complex information.
- Experience implementing new content strategies within a large organisation with multiple business objectives and user needs.
- Strong understanding of accessibility (WCAG 2.1 AA) and inclusive design principles.
- Excellent collaboration and stakeholder management skills.
About SSE
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.
Our Corporate Affairs, Regulation & Strategy (CARS) teams play a vital role in sharing SSE's strategy and achievements with our employees, communities, media, governments, investors and more. They advise our teams on complex political and regulatory changes, and influence industry stakeholders to drive positive change.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Janet.Gossman@sse.com / 01738 351816 to discuss how we can support you.
We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
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