If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We’re currently seeking an experienced professional to join our team in the role of business banking Relationship Manager.
You’ll provide dedicated relationship management to a portfolio of customers with accountability for sales, service risk and operational delivery.
In this role you will:
- Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.
- Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
- Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
- Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
- Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk and ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
- Effectively manage work and support resources to increase quality and time of client visits opportunities
To be successful you should meet the following requirements:
- Experience of building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
- Strong written and verbal communication skills, enabling productive dialogue with internal and external customers
- Ability to identify customer needs and make appropriate referrals or present suitable solutions through in-depth meaningful conversations
- Ability to read, interpret financial accounts and apply knowledge to submitting strong credit papers
- A strong knowledge of Commercial Banking services and products, Business types and structures, and systems such as Browser Main Menu and CARM
- Product knowledge of complex and non-complex Commercial Products
- Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
