247599 Recruitment Support Officer

NHS Scotland • Full-time • Dumfries, GB • 3d ago

Due to promotions in the team, we are looking to recruit to 2 full time Recruitment Support officers to our friendly but fast paced service. The recruitment team are a small team of 5 plus a team lead that supports our hiring managers and candidates through end to end recruitment. The team work closely with other teams in the Workforce and Finance Directorates and is a great team to really get to know all areas of the Health boards ad the different job families we recruit to.

The role is based at Mountainhall treatment Centre. We do offer the team the opportunity to work a flexible hybrid arrangement where you can work at home however this is dependant on cover in the office and the needs of the service. This can be withdrawn during times your presence is needed in the office.

Candidates will need to be able to demonstrate on their application and in interview that they have the right aptitude and skills to pick up new processes and computer systems whilst maintaining a high level of customer service.

Customer service and the ability to communicate, verbally and in writing, effectively with a wide range of customers from senior managers to new candidates are key aspects of the role. Candidates will also need to be able to demonstrate keen attention to detail as the role includes creating offer letters and contracts for new employees as well as processing preemployment checks such as Identity checks that are a legal requirement for law.

The role is varied so you will need to be able to multitask whilst often working under pressure. You will however be supported and be working in an established team who are known for their friendly and supportive approach to work.

If you feel you have the skills and can meet all the requirements then please do apply and we hope to see you at the next stage.

Note to Candidates specific to this role.

We recognise that Artificial Intelligence (AI) can be a useful tool in the work place, however we would love to get to know the real you through your answers in the assessment section. This includes your own unique style, how you write and

Please note that one of the posts we will be looking to start asap and the other we may need to delay a month or two due to financial approval however the selection process will take place at the same time to avoid any further delays.

We would be open to job sharing 18 hours per week with flexibility to work around school times.

Informal enquiries to - victoria.mcdade@nhs.scot

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.

Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.

Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application—but your responses must be written by you.
Be authentic: Your application should genuinely reflect your own skills, experience, and motivations.
Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you.
Why this matters: Applications that appear to rely on AI‑generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements.
Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
Once you have submitted your application form you will be unable to make any amendments.
Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).

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