Join Barclays as a CORE Business Manager within PBWM Operations, where you will play a pivotal role in driving the financial, operational, and strategic management of a global function. This role sits at the heart of the COO organisation, acting as a trusted partner to senior leadership (Director/MD level), ensuring the business is operating efficiently, aligned to strategy, and delivering against its financial and operational objectives. You will combine financial oversight, strategic insight, and executive communication, acting as both a controller and a storyteller—translating complex data into clear, actionable insights for senior stakeholders.
You will provide vital business and financial management support, ensuring the global operations team runs efficiently and remains aligned with strategic goals:
- Financial & Budgetary Control
- Monthly Oversight: Act as the primary gatekeeper for the Senior Stakeholders’ budget, performing reconciliations to ensure the department stays within its annual targets.
- Variance Analysis: Track "Actuals vs. Forecast," investigating and explaining discrepancies in monthly spend.
- Hiring Validation: Manage headcount by vetting every hiring request to ensure it is financially backed and strategically necessary.
- Management Reporting & Executive Presentation
- High-Impact Presentations: Use PowerPoint to translate complex cost data and operational information into clear, visually engaging presentations that are easy for any stakeholder to digest.
- Executive Storytelling: Write and review global team achievements into polished weekly updates for Senior Stakeholders, ensuring the value of the team is clearly articulated.
- Digital Innovation: Utilise Microsoft Co-pilot and other AI tools to enhance reporting efficiency and content creation.
- Comms, Engagement & Strategic Liaison
- Stakeholder Challenge: Act as a central link within Operations and COO. You must be comfortable communicating with Senior Leaders and providing a constructive challenge when hiring or spending does not align with the budget.
- Engagement Strategy: Lead the "culture" agenda by organising engagement activities, selecting locations, and analysing recognition data to drive morale.
To be successful as a CORE Business Manager, you should have:
- Advanced Microsoft Office: Expert-level proficiency in Excel (for complex data analysis) and PowerPoint (for creating engaging, senior-level presentations).
- Experience with Co-pilot: Ability to leverage AI tools to streamline workflows and improve the quality of departmental communications.
- Effective Communication (Written & Verbal): Exceptional writing skills and the confidence to present to, and challenge, senior leadership when necessary.
- Analytical Clarity: The ability to take "dry" financial data and present it in a way that is simple, clear, and engaging for a non-financial audience.
- Organisation: Ability to manage a fast-paced diary, starting with daily morning stand-ups to address shifting global priorities.
Some other highly valued skills may include:
- Forward-Thinking Problem Solving: A natural curiosity to investigate discrepancies and suggest operational improvements.
- Event Coordination: Experience in managing the logistics and strategy for large-scale team engagement events.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in Glasgow, with a hybrid working model of working a minimum of 2 days per week in the office.
Purpose of the role
To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution.
Accountabilities
- Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
- Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
- Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
- Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
- Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
- Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
