Passionate about people? Bring your HR expertise to a role where you’ll coach leaders, resolve complex challenges and strengthen organisational capability.
The Scottish Public Pensions Agency (SPPA) administers pensions for Scottish Teachers, Police, Firefighters' and National Health Service employees on behalf of the Scottish Government. We’re responsible for protecting the financial futures of over half a million people - that’s around 1 in 10 people in Scotland. If you’re looking for meaningful work, a supportive environment and a career with purpose, you’ll find it at the SPPA. Our office is based in Tweedbank in the Scottish Borders, the train station is a short two-minute walk away and offers regular services to and from Edinburgh Waverley, making it a convenient and well-connected location for commuters. The surrounding area offers access to green space, walking routes and a strong sense of local community, supporting wellbeing both in and outside of work. Our modern office building is designed to support flexible and collaborative working, with spaces for teamwork, quiet focus and hybrid working. Colleagues benefit from a comfortable, welcoming environment that reflects our commitment to wellbeing and inclusion.
As an experienced HR Generalist, you will provide expert HR advice, coaching and consultancy to managers and employees across all aspects of HR policy, employee relations, wellbeing and the wider employee lifecycle. You will support the HR Manager to deliver high-quality, accessible HR services that meet current and future organisational needs. You will contribute to the delivery of the People Strategy through effective people management, resourcing and workforce planning.
This is a high-impact role operating across the full HR lifecycle, with responsibility for managing complex casework and supporting continuous improvement. You will also play a key part in building manager capability and ensuring organisational compliance with policy and legislation.
Responsibilities
- Manage a full range of complex employee relations casework and resourcing activity across the HR lifecycle, providing expert advice and escalating where appropriate.
- Provide professional HR guidance and coaching to managers and employees on policy, procedure, and employment legislation, supporting effective decision-making and risk management.
- Lead the investigation, management and resolution of casework, ensuring compliance with policy, legislation and best practice, and maintaining accurate records.
- Build strong relationships with key stakeholders (e.g. HR colleagues, Legal, Occupational Health, Trade Unions), seeking advice and sharing best practice to inform outcomes.
- Manage and support the development of HR Advisors, providing guidance, delegation and acting as an escalation point to ensure service continuity and quality.
- Work proactively with managers to support early intervention, workforce planning and resourcing activity, using data and insight to inform solutions.
- Contribute to the development and continuous improvement of HR processes, policies and people management practices, aligned to organisational needs.
- Analyse and utilise HR management information to support decision-making and design initiatives that build management capability (e.g. training on performance, wellbeing and employee relations).
