Supervisor – Innoflate Livingston

Job Type: Full-Time, Permanent, 35 hours p/w

Renumeration: £13.05 per hour

Benefits: Employee Discounts Discounted/Free Food Free On-Site Parking Progression Opportunities

Shift Pattern: Variable (including weekends and evenings)

Join Innoflate at an Exciting Stage of Growth

Innoflate is the next generation of giant inflatable parks — a fast-growing, high-energy leisure brand with six sites across Scotland and Wales. We deliver unforgettable experiences for families, party groups, and corporate events. With rapid expansion and new opportunities ahead, now is an incredible time to join the business. As we grow, so will your opportunities for development and progression.

About the Role

As the Supervisor of Innoflate Livingston, you will support the site management team in running a vibrant, fast-paced and fun inflatable adventure park. You’ll drive exceptional safety standards, deliver memorable customer experiences, and create a positive, energetic culture as part of a high performing team. Within this role you will operate as a champion across all stations whilst sitting as part of the site management team.

Operational Excellence

Lead all day-to-day park operations, ensuring high standards of safety, cleanliness, and visitor satisfaction
Key Holding and at times Duty Managing, ensure all operational, cleaning, and safety checklists are completed and efforts aligned to achieve site KPIs
Support with the training and development of team members

Café & Parties

Deliver smooth and efficient café service with full adherence to food safety standards
Manage stock levels, cleanliness, and timely service
Oversee successful party and group event delivery

Reception & Guest Experience

Manage booking diaries, monitor capacity, and optimise usage
Ensure all reception staff are fully trained in brand standards
Resolve customer queries and complaints promptly

Health & Safety

Complete daily venue safety checks
Ensure compliance with all fire safety, food safety, and operational regulations
Escalate any issues immediately to the Senior Leadership Team

People & Culture

Recruit, train, and motivate your team to deliver outstanding visitor experiences
Lead monthly team meetings and ongoing development plans
Maintain a positive, fun, and collaborative environment

What We’re Looking For

Minimum 1 years’ management/duty management experience
An enthusiastic person boasting a sincere passion for developing people
Strong leadership and communication skills
Experience in a customer-focused, fast-paced environment
Excellent organisational and problem-solving abilities
Eligibility to work in the UK

Be Part of Something Bigger

If you're an energetic and people-focused leader ready to join a thriving, exciting leisure brand, we’d love to hear from you. Apply now and help shape the future success of Innoflate Livingston.

Job Type: Full-time

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Store discount
Real progression opportunities

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