Supervisor – Innoflate Livingston
Job Type: Full-Time, Permanent, 35 hours p/w
Renumeration: £13.05 per hour
Benefits: Employee Discounts Discounted/Free Food Free On-Site Parking Progression Opportunities
Shift Pattern: Variable (including weekends and evenings)
Join Innoflate at an Exciting Stage of Growth
Innoflate is the next generation of giant inflatable parks — a fast-growing, high-energy leisure brand with six sites across Scotland and Wales. We deliver unforgettable experiences for families, party groups, and corporate events. With rapid expansion and new opportunities ahead, now is an incredible time to join the business. As we grow, so will your opportunities for development and progression.
About the Role
As the Supervisor of Innoflate Livingston, you will support the site management team in running a vibrant, fast-paced and fun inflatable adventure park. You’ll drive exceptional safety standards, deliver memorable customer experiences, and create a positive, energetic culture as part of a high performing team. Within this role you will operate as a champion across all stations whilst sitting as part of the site management team.
Operational Excellence
- Lead all day-to-day park operations, ensuring high standards of safety, cleanliness, and visitor satisfaction
- Key Holding and at times Duty Managing, ensure all operational, cleaning, and safety checklists are completed and efforts aligned to achieve site KPIs
- Support with the training and development of team members
Café & Parties
- Deliver smooth and efficient café service with full adherence to food safety standards
- Manage stock levels, cleanliness, and timely service
- Oversee successful party and group event delivery
Reception & Guest Experience
- Manage booking diaries, monitor capacity, and optimise usage
- Ensure all reception staff are fully trained in brand standards
- Resolve customer queries and complaints promptly
Health & Safety
- Complete daily venue safety checks
- Ensure compliance with all fire safety, food safety, and operational regulations
- Escalate any issues immediately to the Senior Leadership Team
People & Culture
- Recruit, train, and motivate your team to deliver outstanding visitor experiences
- Lead monthly team meetings and ongoing development plans
- Maintain a positive, fun, and collaborative environment
What We’re Looking For
- Minimum 1 years’ management/duty management experience
- An enthusiastic person boasting a sincere passion for developing people
- Strong leadership and communication skills
- Experience in a customer-focused, fast-paced environment
- Excellent organisational and problem-solving abilities
- Eligibility to work in the UK
Be Part of Something Bigger
If you're an energetic and people-focused leader ready to join a thriving, exciting leisure brand, we’d love to hear from you. Apply now and help shape the future success of Innoflate Livingston.
Job Type: Full-time
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Real progression opportunities
