Online Assistant - Early Shift

Sainsbury's • Part-time • Dumfries, Scotland, United Kingdom • 2d ago

Join our brand new Dumfries Store!

We’re thrilled to offer an exciting opportunity to become part of our team at our new Dumfries location. With a variety of hours and shifts available, this is your chance to play a key role in delivering exceptional service and creating a welcoming experience for every customer. If you’re passionate, flexible, and ready to make an impact, we’d love to hear from you!

The weekly hours for this role will be scheduled within an agreed availability pattern of shifts each week. We will schedule your confirmed weekly hours within these times and provide you with 3 weeks’ notice of when your shifts will be. We will discuss your availability and the hours you can work at interview.

Application Guidance: Applicants must be 18 +. Applicants should only apply if they have not previously submitted an application or attended an interview for a position at our Dumfries store. If you were unsuccessful at an interview within the last six months, your application will not be considered.

What you’ll be doing:

Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock
Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
Build great knowledge about our products, services and promotions to help provide recommendations
Working flexibly across the store as required

What makes a great Sainsbury’s Colleague:

Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team
Friendly and welcoming with a genuine enthusiasm for helping customers
Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks
Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
Free food and hot drinks - provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.

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