Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Flexible, with travel to Swindon approx. twice a month
Closing date for applications: 13th May 2026
The opportunity:
Are you a Registered Mental Health Nurse (RMN), a Registered General Nurse (RGN) or Physiotherapist and looking for a new challenge?
Do you seek to work with an excellent Global company with great benefits while working in an innovative and friendly team? If so, we would love to hear from you!
We’re well established in the Group Insurance Market and are making a substantial impact through our unique and innovative proposition which is continuing to be extremely well received by our customers and their employees and has recently won several awards.
You’ll be joining our experienced Medical Rehabilitation Team, this is a home-based role with occasional travel to our Swindon office, which is fully expensed. It doesn’t matter if you’ve had previous Insurance experience or not, We enable comprehensive training, induction and one-to-one support will be provided to help the transition into the Insurance world. We would also welcome interest from you if you possess rehabilitation experience from working within income protection insurance.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
Using your medical skills, your aim is to prevent absence through promotion of wellbeing services, signpost to aid recovery and support members and employers in returning to and sustaining work after illness at the earliest opportunity.
After a comprehensive induction and training period. you’ll be working with our Claims Team, our Customers, and their Employees to prevent sickness absence through various initiatives and enable early intervention to achieve a sustainable return to work when absence occurs.
There will be opportunities for you to enable Rehabilitation, Health, and Wellbeing training directly with customers. We will ensure orientation and induction to our friendly team of Innovators and encourage significant ongoing training and revalidation support. We value our Rehabilitation team engaging with our customers at all levels.
Some other key responsibilities will include:
- Assist in the rehabilitation management of income protection claims made through group risk products and provide propositional support as well as training and development for the team of claims case managers
- Work with the Zurich Corporate Risk (ZCR) Claims Case Manager, employers and employees and their medical advisors to draw up rehabilitation plans and graded return to work plans and support these through to successful outcomes and customer satisfaction
- Fully demonstrate medical skills, knowledge, best practice guidelines and research-based evidence in all rehabilitation activities
- When indicated, enable, support, and evaluate appropriate effective treatment provision through the Zurich provider network
- Able to deal with the challenges the role can also bring in the face of changing workplace issues
- Actively encourage knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues’ levels of medical competence and confidence
- Possess a desire to make a positive contribution to ZCR Income protection insurance and work in a holistic and friendly team
What are we looking for?
We are looking for a Registered Mental Health Nurse or Registered Adult nurse, or Physio with great communication skills and the ability to prioritise your own workload. Current experience of enabling care in working age people is essential. You will also have:
- A minimum of 4 years experience as a registered nurse
- Experience of Insurance based Medical/Vocational Rehabilitation or Occupational Health working experience is advantageous but not essential
- Desire to work with our customers to enable solutions in workplace issues
- Broad medical knowledge and experience particularly in relation, psychiatric illness, to Musculo-skeletal conditions and cancer conditions.
- Good working knowledge of the NHS and understanding of how to circumnavigate potential treatment delays
- Good understanding of the private medical sector and the services available
- Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company
- Willingness to fully engage in a period of induction support to enable a great standard of case management and report writing.
- Ability to form working relationships quickly and professionally and to use these relationships to positively impact upon the claims department’s function
- To possess strong team player attitude
- Ability to influence opinion and generate change within all levels of the business
- Previous experience of group risk but not essential
- Understanding of claims functions and processes is desirable
Should your CV and experience be in line with our requirements, the hiring manager will be in touch for a pre interview telephone call to discuss the role in more detail
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year.
Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits
You can find out more about our wide range of employee benefits on our website.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.
With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.
Our culture:
At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.
Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.
We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.
We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.
Your application:
We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.
As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com
So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
