Parts Advisor

G Marshall Tractors • Full-time • Melrose, Scottish Borders, Scotland, United Kingdom • 17h ago

About us

G Marshall (Tractors) Ltd is a growing business covering the Scottish Borders and Lothians who are focused on providing an enjoyable and supportive working environement to facilitate our team to achieve our main goal; to provide a professional, customer-centric service in the ultra competivite agricultural machinery sector.

Our work environment includes:

Growth opportunities
Fast-paced atmosphere
Company perks
Safe work environment
On-the-job training
Casual work attire

Parts Advisor

G Marshall (Tractors) Ltd is a leading supplier of a wide range of agricultral products, parts and services from a number of the industry leading manufacturers. For over 40 years, we have been working hard to build the outstanding reputation we have for quality service and customer satisfaction.

Why Join Us

Opportunity to join a supportive team at a time of company growth.
Industry leading levels of pay and employment conditions.
Family owned business with a strong work family culture.
A fast paced, busy environment with the opportunity for overtime.

Job Summary

G Marshall (Tractors) Ltd is seeking a Parts Advisor to join our team at our St Boswells location. Our parts team are responsible for supplying our sales and service staff with the parts information and support required in order for them to repair and service our extensive product range and advise our large and varied customer base. This position is also responsible for driving our retail counter sales and increasing customer account spending through promotional activities and planned marketing campaigns. This position will work under the supervision of our Parts and Aftersales Managers.

Core Duties & Responsibilities:

Maintain accurate stock accounting by managing goods in and booking out in a timely and organised system.
Accurately manage the parts checking process in our service job processing system.
Participate in daily activities to meet the demands of the regular tasks including but not limited to: picking parts for jobs raised; booking in good received; answering internal and external customer enquiries in a timely manner; track and communicate the staus of deliveries; performing stock checks; source parts from other suppliers to meet the requiremnents of each job; completing the documentation required for our dealer management system.
Maintain a positive attitude and work well with others in other departments in order to maintain a positive and enjoyable working environment.
Communicate effectively with customers, fellow employees, vendors and management.
Perform other specific duties as assigned based on previous experience and skillset.

Working Hours

Monday – Friday 8:00AM – 5:00PM (hours may vary seasonaly)

Saturday 8:00AM - 12:00PM (flexible rota system)

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