NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
Location: Royal Northern Infirmary (RNI), Inverness
An opportunity has arisen for a Bank Administration Assistant (Band 2) to support the MSK Physiotherapy Team based at RNI, Inverness.
This role provides essential administrative support to ensure the smooth running of the service, helping to maintain patient flow and support clinical staff in delivering high-quality care.
Key Responsibilities
- Providing administrative support to the MSK Physiotherapy team
- Managing telephone and email enquiries and directing appropriately
- Supporting appointment booking and clinic administration
- Maintaining accurate patient records and filing systems
- Assisting with general office duties to support service delivery
About You
You will:
- Have good organisational and communication skills
- Be able to work independently and as part of a team
- Be IT literate with experience of basic office systems
- Demonstrate attention to detail and a proactive approach
- Have a flexible approach to working on a bank basis
Previous NHS or administrative experience is desirable but not essential.
Additional Information
- This is a bank post (as and when required)
- The role is key to supporting clinical capacity by reducing administrative burden on clinicians
- Postholders may be offered shifts flexibly in line with service need
Informal Enquiries
For further information, please contact:
Mark Mitchell
MSK Physiotherapy Team Lead (Inverness, Mid Ross & East Ross)
07929 652 764
mark.mitchell4@nhs.scot
ADDITIONAL INFORMATION FOR CANDIDATES
- Effective from 1st April 2026, the Agenda for Change full-time working week will be reduced from 37 to 36 hours. Part-time hours will be adjusted on a pro-rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
- Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
- Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.
Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.
Care and compassion | Dignity and respect | Openness, honesty and responsibility | Quality and teamwork |
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