Estee Lauder Edi Fort Counter Manager Counter Manager

Estée Lauder Companies • Full-time • Edinburgh, Scotland, United Kingdom • 2d ago

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Effective verbal and written communication skills. Excellent interpersonal skills

⁃ Quality customer service skills. Skilled at winning people over

⁃ Results oriented, with high drive to meet objectives and standards

⁃ Pursue goals beyond what is required or expected of them

⁃ Senses others' development needs and bolsters their abilities

⁃ Anticipates, recognizes, and meets customers' needs

⁃ Handles difficult and tense customer service situations with diplomacy and tact

⁃ Guides the performance of others while holding them accountable

⁃ Cultivate and maintain extensive informal networks

⁃ Models team qualities like respect, helpfulness, and cooperation

⁃ High attention to detail and organisational skills

⁃ The ability to work autonomously and contribute to the team

⁃ Proactive and positive approach to work and tasks

⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

⁃ Retail sales experience.

⁃ Teamleadership

⁃ degree of experience dependent on business/Store size.

⁃ Experience in strategic planning and execution

⁃ Ability to develop financial plans and manage resources

⁃ Working knowledge of a computerised system including email, Microsoft Excel

Related Jobs

Gyms Duty Manager

JD Group Plc • Full-time • City of Edinburgh, Scotland, United Kingdom • 21h ago

Executive & Management Manager

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, st...

21h ago

Apply

Dual Site Manager - 36 Hours

JoJo Maman Bébé • Full-time • City of Edinburgh, Scotland, United Kingdom • 3d ago

Executive & Management Manager Customer Service Operations

Your role in the JoJo story… Each JoJo store is unique—whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. They have a life of their own. As a Dual Site Manager, you’...

3d ago

Apply

Senior Client Experience & Delivery Manager

Isio • Full-time • City of Edinburgh, Scotland, United Kingdom • 3d ago

Executive & Management Customer Service Operations Project Manager

Senior Client Experience & Delivery Manager This is an exciting opportunity to join Isio’s fast growing Employee Benefits business , which spans strategic benefit design, workplace health & wellbeing consulting,...

3d ago

Apply

Department Manager, Edinburgh

H&M Group • Full-time • City of Edinburgh, Scotland, United Kingdom • 3d ago

Executive & Management Manager Customer Service Sales

Job Description As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side,...

3d ago

Apply

Commercial Manager - Savings

Barclays • Full-time • City of Edinburgh, Scotland, United Kingdom • 3d ago

Executive & Management Sales Finance Marketing

Job Description Purpose of the role To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance. Accountabilit...

3d ago

Apply