Job Description:
The Europe Lead, Facilities is a people-manager role responsible for the planning, operation, and continuous improvement of Clearwater Analytics' European office portfolio. Partnering closely with HR, IT, Finance, and Executive Leadership, this individual ensures that every European workplace is safe, efficient, inspiring, and aligned with Clearwater's culture and growth trajectory. The role has direct accountability for office operations, real estate strategy, vendor relationships, health and safety compliance, employee experience programming, physical security, and regional facilities budgets across multiple European countries.
Key Responsibilities
Office Operations & Vendor Management
Lead day-to-day operations across all European office locations, ensuring facilities are clean, functional, and well-maintained at all times.
Source, onboard, and manage third-party vendors (janitorial, security, catering, maintenance, courier, furniture) through competitive procurement processes, accounting for local market practices in each country.
Space Planning & Real Estate
Serve as the primary Facilities point of contact in lease negotiations, renewals, and expansions, working closely with Legal and Finance, and navigating varying lease structures and tenancy laws across Europeanjurisdictions.
Health, Safety & Compliance
Own the European Health & Safety program, ensuring full compliance with applicable EU Framework Directive (89/391/EEC) requirements, local fire codes, accessibility standards, and internal EHS policies across all countries of operation.
Conduct regular safety inspections, risk assessments, and emergency-preparedness drills across all European locations, tailored to country-specific regulatory requirements.
Investigate workplace incidents, lead root-cause analyses, and implement corrective actions to prevent recurrence, ensuring compliance with local employment and safety reporting obligations.
Serve as the primary point of contact for all European facility and security emergencies, coordinating response efforts across internal teams, vendors, and local authorities.
Employee Experience & Events
Partner with HR, People Operations, and DE&I teams to design and execute employeeamenityprograms, office events, and milestone celebrations tailored to local customs and traditions.
Oversee reception, mail services, and hospitality operations to ensure a warm, professional first impression for employees and visitors alike.
Physical Security
Own the physical security program across all European office locations, including access control systems, visitor management, CCTV, and alarm monitoring, in compliance with GDPR and local data protection requirements.
Develop andmaintainphysical security policies and procedures, including badge issuance, visitor escort protocols, and after-hoursaccess.
Lead incident response for physical security events (unauthorized access, theft, workplace violence) and coordinate with HR, Legal, and local law enforcement asappropriate.
Transportation Program
- Ensure transportation operations comply with all applicable local, state, and federal regulations, including ADA accessibility requirements.
- Partner with HR and Finance on commuter benefit programs, tax-advantaged transit accounts, and related employee communications.
People Leadership
What We Are Looking For
Strong knowledge of EU Health & Safety Framework Directive requirements, local building codes, GDPR, and facilities compliance requirements across multiple Europeanjurisdictions.
Experience managing physical security programs, including access control, CCTV, and vendor-provided guard services.
Physical ability to perform facilities-related tasks, including the ability to lift and carry up to 50lbs(approximately 23 kg), stand for extended periods, and navigate active office and building environments.
What We Offer
- Competitive base salary and benefits package including private medical insurance, private dental insurance, Healthcare Cash Plan, discounted gym membership + other discounts
- Industry competitive pension contributions.
- 34 days initial holiday allowance (increasing with each year of tenure) + 2 days annual VTO.
- Professional development budget and support for facilities certifications.
- Collaborative, mission-driven culture withrealimpact on how thousands ofemployeesexperience work every day.
