Proposed Interview Date: Week Commencing 20 July 2026
Closing Date: Wednesday 8 July 2026
Salary Range: FC5 £29,170.80 to £31,761.26
Working Pattern: 36 hours per week, Monday to Friday
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.
An excellent opportunity has arisen to join the Transaction Team within the Payroll Service. We are recruiting for 4 Transaction Team Assistants to support a range of payroll processing and testing activities.
As part of this role, you will play a key part in supporting the delivery and development of payroll services, including involvement in payroll processing, validation and testing activities, helping to ensure systems and calculations are accurate and compliant.
You will contribute across a variety of transactional processes, ensuring that payments to employees, pensioners and third parties are calculated, processed and reconciled accurately, in line with legislation, policy and internal procedures.
You will support a combination of the following duties:
Processing and supporting the accurate delivery of payroll, including identifying and resolving errors and improving processes
Interpreting and applying payroll legislation, policy, procedures and guidance to ensure payments and transactions are processed correctly
Undertaking payroll testing and validation activities, ensuring changes to systems, schemes or processes are accurately reflected before implementation
Undertaking reconciliations and control activities across payroll payments, bank transactions and ledger balances, ensuring all payments are correctly allocated, processed and accounted for
Processing payments including BACS and Bankline payments
Supporting pension-related calculations and payments where required
Providing customer support across multiple communication channels and resolving queries
Ensuring overpayments, advances and corrections are handled appropriately
Working to agreed KPIs and contributing to service improvement and efficiency activities
We’re looking for someone who brings accuracy, enthusiasm and a strong customer focus to a busy transactional environment. You’ll be the kind of person who takes pride in getting the details right while delivering a friendly and reliable service to colleagues and external partners.
You will thrive in this role if you can bring:
A background in finance or customer service, and the confidence to handle payments, queries and data with care and precision.
A genuine commitment to delivering a high-quality service, ensuring tasks are completed accurately, on time and in line with procedure.
Strong organisational skills — you can manage your own workload, juggle competing priorities and stay focused under pressure.
Clear, professional communication, with the ability to support colleagues, respond to customer enquiries and explain information confidently.
Comfort with digital systems, including spreadsheets, databases and other business applications, along with a willingness to learn new tools and processes.
An analytical mindset, able to spot discrepancies, reconcile information and work methodically through complex or detailed tasks.
A positive, collaborative approach, working closely with teammates and other services to keep things running smoothly.
The ability to interpret policies and processes, applying them correctly and knowing when to seek clarity.
Professionalism and integrity, especially when dealing with sensitive financial and personal information.
Above all, you’ll embody the Council’s behavioural commitments — taking ownership, focusing on customers, working together, embracing technology and delivering results
As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.
For Further Information Please Contact : Pauline.Birrell@fife.gov.uk
