Drive global change in International Private Bank Operations - lead agile projects, optimize processes, deliver client-first innovations.
As an Operation Project Manager within the International Private Bank you will contribute to a growing international business in a fast paced and innovative environment. You will closely collaborate with counterparts from all areas in the business. If you are a strategic thinker with an analytical mindset, who takes ownership in driving solutions, initiatives and projects, this could be the role for you. Being part of the Projects and Business Innovation Support team, you will be working in conjunction with our internal partners including Client Service, Advisors, Operations, Technology, Product, Business Management, Legal, Risk and Compliance.
Job responsibilities
- Project Management accountabilities, to coordinate with various areas of Operations, Middle Office, Finance, Technology, and Senior Management to build business requirements, procedures, and processes. This will include detailed requirements analysis, plan development, resource management, requirements management (elicitation, documentation, prioritization, etc.), process mapping, process design, procedure authoring, org design, capacity sizing, etc.
- Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that can optimize project reporting
- Work with business partners to design, introduce, or re-engineer existing processes and business applications
- Take ownership of the Project execution, conducting project planning and analysis, including creating detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows
- Facilitate or support project facilitator, create materials for presentation, and provide reporting/metrics
Required qualifications, capabilities, and skills
- Extensive Knowledge of Project Methodologies and especially the Product Framework and the Agile framework, including working in a Design Led change organization
- Proven track record in implementing/integrating a core banking system, internally developed or from a third party vendor
- Good knowledge of Client Operations in Wealth Management: Client Onboarding, KYC & Screening, Account Maintenance, Client Documentation Management
- Excellent communication and presentations skills with the ability to deal with different stakeholder groups (as well as Senior Management) to elicit business requirements, procedures, and processes
- Strategic thinking with the ability to implement very large projects across multiple legal entities worldwide
- Work with business partners to design, introduce, or re-engineer existing processes and business applications
- Advanced analysis skills
- Ability to multi-task and work well under pressure to meet deadlines
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our
FAQs for more information about requesting an accommodation.
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
