NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
An exciting opportunity has arisen for a permanent, part-time Medical Secretary to join the Cardiology Service within Inverclyde Royal Hospital. We are looking for a highly motivated and enthusiastic individual who is keen to develop their skills and deliver a high-quality secretarial service.
You will provide efficient and effective medical secretarial support to Consultants and associated medical staff. The role requires excellent organisational skills, the ability to manage competing priorities and a commitment to delivering a professional service to patients and colleagues.
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
- Contract Type: Permanent
- Hours: part-time (30)
- Location: Cardiology Service, Inverclyde Royal Hospital
- Work Pattern: Monday to Friday 8.30 – 15.00
Please note the salary is Pro Rata for part-time hours.
Key responsibilities:
You will provide comprehensive medical secretarial support to Consultants and associated medical staff. Duties include assisting with the organisation of Consultants' workloads, managing calendars and work commitments, and coordinating relevant inpatient waiting lists.
You will deal with patient enquiries in an efficient and professional manner, ensuring a high standard of customer service at all times. The role also requires the ability to work independently, use initiative when required, and provide cross-cover for other secretaries across NHS Clyde to support service delivery and continuity while contributing to the ongoing improvement of working practices and administrative processes within the service.
Knowledge, training, qualifications and/or experience required to do the job:
- Secretarial or administrative qualification, or equivalent experience.
- High degree of typing speed and accuracy.
- Competent user of Microsoft 365 applications.
- Knowledge of medical terminology is desirable.
- Excellent communication and interpersonal skills.
- Experience of providing administrative or secretarial support in a busy environment.
- Ability to organise and prioritise workload effectively.
- Confidence in dealing with patient enquiries in a professional and efficient manner.
- Ability to work independently and use own initiative.
- Flexible approach to providing cross-cover and supporting wider team functions.
- Commitment to continuous improvement and the development of efficient working practices.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Claire Condron
Waiting List / Admin Manager
Tel: 01475 504 704
Email: Claire.Condron@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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