Clinical Receptionist and Administrator

MCL Medics • Full-time • Aberdeen City, Scotland, United Kingdom • 1d ago

Aberdeen (office based) · Permanent

The successful candidate will be able to provide a range of administrative support. Maintaining records, databases and information systems and keeping up to date with software updates. Additionally, they will liaise with other departments and organisations in a professional manner, demonstrating the values of the MCL Group.

What you will do

Ensure relevant paperwork is ready for the patient’s arrival and that it is completed correctly
Provide clinical staff with any appointment needs
Ensure certificates are issued in a timely manner
Conduct weekly audits to make sure all appointments are closed
Scan paperwork from remote clinics
Take control of the logistical element of remote drug testing
Send all biological samples to the relevant laboratory
Take control of all laboratory results and send them to the correct OHP
Maintain and update electronic records, databases, and information systems, ensuring accuracy and compliance with data protection standards
Liaise with internal teams and external partners to support smooth clinical operations.

Who we are looking for

Confident Communicator
Good at collaborating with People with excellent planning and organisation skills
Focus on Service and results orientated
Problem solving and using initiative
Deal professionally with people at all levels
Upmost discretion in dealing with confidential information
Ability to work well and flexibly within a team structure
Good telephone manner

Qualifications and Experience:

Good IT Skills, with proficiency in Microsoft 365 Products
Good time management skills
Ability to work under pressure
Teamwork: the ability to function effectively as part of a group of people working together
Relationship Building; develops rapport easily with a variety of people
Self-motivation; keeps track of own progress; focuses on results – energetic, positive outlook and well organized
Resilience; maintains effective work behaviour in the face of setbacks or pressure
Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practices

What we offer

25 days annual leave plus bank holidays
Salary sacrifice pension and enhanced sick pay
Career support and progression
A Great Place to Work-Certified employer, with 90% of the team rating MCL a great place to work against a UK average of 54%

MCL Medics is dedicated to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All candidates meeting the minimum qualifications for the role will be considered for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, or sexual orientation.

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