Customer and Trading Manager - Nightshift

Sainsbury's • Full-time • Renfrewshire, Scotland, United Kingdom • 3d ago

What you’ll be doing:

Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so we’re ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:

Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.
Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Related Jobs

Supplier Development & Cost Manager

BAE Systems • Hybrid • Glasgow, GB • 34min ago

Executive & Management Manager Procurement Operations

Job Title: Supplier Development & Cost Manager Location: Glasgow, Scotstoun. Hybrid – 3 times a week on site . We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the o...

34min ago

Apply

Store Manager - Convenience - High St Dumbarton

Morrisons • Full-time • Dumbarton, United Kingdom • 14h ago

Executive & Management Management Customer Service Shop Assistant

Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedica...

14h ago

Apply

Principal Maintenance Manager

ameygroupi • Hybrid • Paisley, Scotland, United Kingdom • 1d ago

Executive & Management Management Operations HSEQ

We are excited to offer a fantastic opportunity for a Permanent Head of Maintenance Delivery to come and join our Scotland and Northern Ireland Schools account. 37.5 hours Monday-Friday As Principal Maintenance Manager...

1d ago

Apply

Digital Change Manager

Sword Group • Full-time • Remote (Glasgow, Scotland, United Kingdom) • 3d ago

Executive & Management Management Operations Project Manager

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expert...

3d ago

Apply

Department Manager

JD Group Plc • Full-time • Clydebank, Scotland, United Kingdom • 3d ago

Executive & Management Management Customer Service Sales

At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hi...

3d ago

Apply