Jobs Search

Customer and Trading Manager - Convenience

Sainsbury's • Full-time • Glasgow City, Scotland, United Kingdom • 2d ago

What you’ll be doing:

Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.

What makes a great customer & trading manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Related Jobs

Supplier Manager

Pelion • Full-time • Glasgow, Scotland, United Kingdom • 1d ago

Executive & Management Manager Glasgow Procurement

Supplier Manager Location: Glasgow (hybrid) Reports to: Chief Commercial Officer Type: Full time, permanent We are looking for a Strategic Supplier Manager to lead the commercial strategy and senior relationships behind...

1d ago

Apply

Product Manager - 12 Month FTC

Evelyn Partners • Contract • Glasgow, Scotland, United Kingdom • 1d ago

Executive & Management Operations Project Manager

Company Description Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges...

1d ago

Apply

Product Manager - Platforms

Evelyn Partners • Full-time • Glasgow, Scotland, United Kingdom • 1d ago

Executive & Management Operations Project Manager

1d ago

Apply

Business Performance Manager

Nationwide • Hybrid • Glasgow, Scotland, United Kingdom • 1d ago

Executive & Management Manager Operations Business Admin

This is a new role in our Business Performance and Optimisation team. We work across Business Banking to bring together insight, reporting and performance. Developing and tracking the measures that matter whilst translat...

1d ago

Apply

Head of Implementation and Change Acceptance Manager

HSBC • Full-time • Motherwell, Scotland, United Kingdom • 1d ago

Executive & Management Manager Operations

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support...

1d ago

Apply