NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
An exciting opportunity has arisen for a Medical Secretary within the Dermatology Department at the Royal Alexandra Hospital. You will provide secretarial and administrative support to the secretarial and clinical team within Dermatology. The role is diverse, providing medical secretarial support for the delivery of outpatient clinical care. You will be required to work with a high degree of confidentiality, diplomacy and tact, and have a sound understanding of Board and departmental policies and procedures. Excellent communication skills are essential to ensure information is communicated accurately and in a timely manner. You will be expected to work independently without supervision, demonstrate excellent organisational skills, be self-motivated, and thrive in a fast-paced environment. You will also be required to complete all statutory and mandatory training and, in conjunction with your Line Manager, undertake any additional training required to meet your personal objectives and the needs of the service.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern:
- This post is permanent.
- This is a full-time post working 36 hours per week based within the Dermatology Department at the Royal Alexandra Hospital.
- These hours will be worked Monday to Friday
Key responsibilities:
You will provide comprehensive medical secretarial and administrative support to the Dermatology service, ensuring the efficient delivery of outpatient clinical care. You will manage a varied workload, maintain patient confidentiality at all times, communicate effectively with patients and colleagues, and ensure work is completed accurately and within required timescales. You will support the clinical team by working proactively, prioritising competing demands, and maintaining flexibility to meet the needs of the service.
Knowledge, training, qualifications and/or experience required to do the job:
- HNC/SVQ III in Secretarial Studies/Business Administration or equivalent practical experience.
- Relevant experience in an NHS or healthcare administrative role.
- Advanced keyboard skills and proficiency in Microsoft Office packages.
- Proficiency in medical terminology is preferred.
- Good organisational and communication skills, including the ability to prioritise and work under pressure to tight timescales.
- Flexible approach and an understanding of the principles of good teamwork.
- Ability to work proactively on your own initiative, flexibly and independently.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Maureen Manson
Administration Manager
Office: 0141 314 4246
Mobile: 07890 942749
Maureen.Manson2@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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