JOB TITLE: SME Relationship Manager
LOCATIONS: Edinburgh
SALARY: £61,344 to £74,976
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least one day per week, or 20% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you’ll be doing
We’re looking for a passionate and driven Relationship Manager to take ownership of a high-profile SME portfolio in Edinburgh and East of Scotland.
Supporting the Bank of Scotland brand, you’ll work with trading clients with businesses turning over between £3m–£10m. This would cover tailored financial requirements including lending, deposits plus a range of other products and services. There is an expectation to grow the portfolio through bringing more of the Bank's proposition to our existing clients and building out our franchise.
This is a great opportunity for someone to join a high performing team across Edinburgh, South and East of Scotland. It is a strategically important portfolio with strong growth potential, and your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities.
Your key accountabilities will include:
Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor"
Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending
Building a strong network of internal and external partners to open doors and create opportunities
Leading the charge to win new-to-bank clients through strategic outreach and relationship building
Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs
Managing the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.
Why join us
If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.
What we’re looking for
Proven ability to build and maintain strong client relationships and influence external partners, with 3 years+ of experience in a relationship management role in a commercial banking environment.
A track record of winning new business in a competitive environment within commercial banking.
Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.
Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.
A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Like what you hear? Join us!
